Welcome to Hotels Inns and Lodges (the “Website”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our Website.
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you make a reservation, create an account, or contact us, we may collect personal information such as:
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Your name
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Email address
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Phone number
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Payment information (e.g., credit card details)
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Billing and shipping addresses
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Travel preferences
b. Non-Personal Information
We may automatically collect non-personal information when you visit our Website, including:
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on the Website
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Referring website or source
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and improve our services. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process reservations and bookings
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To communicate with you about your reservations, inquiries, or requests
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To improve our Website and services
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To send promotional offers, newsletters, or updates (with your consent)
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To comply with legal obligations and prevent fraud
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
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With trusted third-party service providers (e.g., payment processors, booking platforms) to facilitate our services
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With law enforcement or government authorities if required by law
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In connection with a business transfer, such as a merger or acquisition
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
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Access: Request a copy of the personal information we hold about you.
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Correction: Request corrections to inaccurate or incomplete information.
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Deletion: Request deletion of your personal information.
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Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us using the information provided below.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Thank you for trusting Hotels Inns and Lodges with your personal information. We are committed to providing you with a safe and enjoyable experience.